Refund and Return Policy

At Next Era Solutions, we strive to provide the best services and products to our customers. However, if you are not satisfied with your purchase, we have established the following refund and return policy.

1. Eligibility for Refunds
Refunds are available for services that have not been utilized or for products that are defective. To be eligible for a refund, you must contact us within 30 days of your purchase.

2. Process for Returns
To initiate a return, please follow these steps:

  1. Contact our customer service team at support@nexterasolutions.com to request a return.
  2. Provide your order number and reason for the return.
  3. Once approved, you will receive instructions on how to return the product.

3. Refund Processing
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Refundable Items
Some items are non-refundable, including:

  • Services that have been fully rendered
  • Customized products

5. Changes to This Policy
Next Era Solutions reserves the right to modify this Refund and Return Policy at any time. Any changes will be effective immediately upon posting on our website.